Delivery

We aim to dispatch all our orders within 24 hours.  Any orders placed after 11.45 am on a Friday will usually be processed and dispatched on the following Monday.  However, in some cases this may vary.

Orders placed from outside the EU will not be charged VAT and may incur import duty and taxes.  For more information on customs charges please contact your local customs office.  Rhinestone hq is unable to refund any custom fees and has no control over any such charges.

 


    Royal Mail Recorded Signed For

    • Royal Mail recorded signed for items are usually delivered within 1-2 working days. However, this is not a guaranteed service and can take longer. 
    • Please note that recorded signed delivery items will require a signature upon delivery. If no one is available to sign for a parcel, it will be returned to your local sorting office for you to collect at your earliest convenience.
    • Please Note : Royal Mail do not class an item as lost until 15 working days from posting have passed.

    Guaranteed Next Day Delivery Orders must be placed by 11.45 am 

    When you need your parcel in a hurry, we will send your order via the Royal Mail special delivery guaranteed 24 hour service to ensure everything reaches you guaranteed next day. 
    • Our Next Day service is only available on items which we currently hold in stock
    • please place your order by 11.45 am. orders placed after 11.45 am  will be posted  the next working day
    • available monday - Friday
    • orders placed on Friday will arrive on monday 
    • we do not post on Saturday or Sunday  
             
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