We aim to dispatch all our orders within 24 hours.

Any orders placed after 1pm are posted on the Next Working Day.

Orders placed after 1pm on Friday will  be processed and dispatched on the following Monday.  However, in some cases this may vary.

Orders placed from outside the EU will not be charged VAT/TAX  and may incur import duty and taxes when the order arrives to your country.  For more information on customs charges please contact your local customs office. Rhinestone HQ is unable to refund any custom fees and has no control over any such charges.


    Royal Mail Recorded Signed For

    • Royal Mail recorded signed for items are usually delivered within 2-5 working days. However, this is not a guaranteed service and can take longer. 
      Please choose Next day delivery if you need your order urgently, Next day orders must be placed before 1pm. orders placed after 1pm will be posted the following working day.
    • we do not post orders on Saturday or Sunday, we are closed.
    • Please note that recorded signed delivery items will require a signature upon delivery. If no one is available to sign for a parcel, it will be returned to your local sorting office for you to collect at your earliest convenience.
    • Please Note : Royal Mail do not class an item as lost until 15 working days from posting have passed.

    Guaranteed Next Day Delivery Orders must be placed by 1pm. Please note that we are closed on Saturday and Sunday, we are also closed on all UK Bank Holidays.

    When you need your parcel in a hurry, we will send your order via the Royal Mail special delivery guaranteed 24 hour service to ensure everything reaches you guaranteed next day. 
    • Our Next Day service is only available on items which we currently hold in stock
    • please place your order by 1pm. orders placed after 1pm  will be posted  the next working day
    • available Monday - Friday 
    • orders placed on Friday before 1pm will arrive on Monday 
    • orders placed after 1pm on Friday will arrive on Tuesday
    • we do not post on Saturday or Sunday , orders placed on Saturday or Sunday will be posted on Monday. 
    • We do not post orders on Public Bank Holidays